Terms and Conditions
Davies Angling is wholly committed to providing products and services that meet the requirements and satisfaction of its customers. We welcome your thoughts and recommendations and if you have any suggestions or comments please email us at firstname.lastname@example.org. Your statutory rights are not affected.
Placing an order
You can make an order by telephoning 01784 461831 or by Fax to 01784 461832 or by ordering online.
Customer service, guarantee and returns policy
If you are not completely satisfied with the quality of any of our products please contact us immediately by telephone or email and we will happily provide you with a replacement.
How to contact us
Telephone: 01784 461831 International +44 (0)1784 461831
Fax +44 (0)1784 461832
Mega Store address: Davies Angling, 47-49 Church Street, STAINES, Middlesex TW18 4EN
Currency and Payment
All prices are quoted in British Pounds (GBP). If you are placing an order from outside the UK, the total you will be charged will be converted into your local currency by your credit card company. Davies Angling has no control over the exchange rates credit card companies choose to apply. It is also important to note that the customer is responsible for paying any tax and duty applied to their purchase. Payment may be made in pounds Sterling by Visa, Mastercard, JCB, Switch, Solo,and Maestro. Please see “other ways to order” below for further details.
We deliver worldwide, Delivery within the UK is usually within 3 working days. Outside of the Uk delivery is usually within 28 working days.
We accept Visa, Mastercard, Switch, JCB, Solo and Maestro.
Your statutory rights are not affected by our Returns Policy. To the extent that any provision in our Returns Policy conflicts with your statutory rights, your statutory rights will prevail and the particular offending provision in our Returns Policy will be deemed inapplicable.
Returns (refunds and exchanges)
If you are unhappy with your item, please let us know. Our Returns Policy gives you 30 days to return or exchange an item bought online with a valid receipt. If 30 days have gone by since your purchase, we cannot offer you a refund or exchange.
To be eligible for a refund or exchange, goods must be returned in a re-saleable condition. That means your item must be unused and in the same condition that you received it. The item must be in the original packaging and returned with any accessories, labels and 'free gifts' or bonus items.
To complete your refund or exchange, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once your returned item is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 calendar days. If you paid for standard delivery of the goods, the cost of standard delivery will also be refunded.
There are certain situations where only partial refunds are granted (if applicable):
Books or other paper products with obvious signs of use;
Any item not in its original condition, which is damaged or missing parts for reasons not due to our error; and
Any item that is returned more than 30 days after delivery.
Late or missing refunds (if applicable)
If you haven't received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you've done all of this and you still have not received your refund yet, please contact us at email@example.com.
We do not offer refunds for sale items, unless they are faulty.
Exchange (if applicable)
We only replace items if they are defective or damaged. If you need to exchange an item for the same item, please send us an email at firstname.lastname@example.org and post your item to: Davies Angling, 47-49 Church Street, STAINES, Middlesex TW18 4EN.
To return your product, please mail your product to: Davies Angling, 47-49 Church Street, STAINES, Middlesex TW18 4EN with your details and reason for returning.
You will be responsible for paying for your own shipping costs for returning your item, unless the item is faulty. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance as we cannot guarantee that we will receive your returned item.
Right to cancel
In addition to our Returns Policy, if you are a customer in the European Union you have the right to cancel your contract with us and receive a full refund within 14 calendar days from the day after the date you received your order, if you are an online, mail or telephone order customer. If the goods are delivered in several instalments then it will be 14 calendar days from receipt of the last instalment. To exercise your right to cancel the contract you must request a refund in writing within 14 calendar days of receipt of the items. The refund will include any standard delivery charges paid. You will be responsible for the cost of returning a cancelled order to us.
To exercise your right to cancel follow the steps below:
Contact us at email@example.com to confirm you are eligable to cancel your order.
We will refund to you the price paid for the items and (unless you did not pay for delivery) the delivery charges that you paid up to a maximum amount of the cost of our standard delivery option. You will be refunded to your original method of payment within 14 calendar days of our receipt of the cancelled items or, if earlier, within 14 days from the day we receive proof of return from you. If we do not receive the cancelled items back, we may arrange to collect them from you at your cost.
It is not the policy of Davies Angling to pass your contact details to any third parties. We strictly abide by the Data Protection Act 1998, particularly with regard to your personal details.
The information you provide is solely to enable us to process your order and provide a high level of customer service.The information concerning you will be accurate and up to date and will be held in accordance with the law. You can check the information that we hold about you by e-mailing us. If you find any inaccuracies we will delete or correct it promptly.
Secure trading on the Internet is a major concern for most people today, particularly concerning credit card transactions.
A great deal of progress has been made in recent times in securing transactions on the Internet. In fact, most e-mail transmissions are likely to be more secure than terrestrial card transactions or those using phone or fax lines. Davies Angling has taken the following steps to ensure security:
- Card details are taken through an on-line secure server system.
- You, the shopper, and Davies Angling both receive confirmation of the transaction.
Complaints and comments
Should you have any cause for complaint or wish to pass on your comments you can e-mail us at firstname.lastname@example.org or write to, Davies Angling, 47-49 Church Street, STAINES, Middlesex TW18 4EN. Alternatively please call us +44 (0) 01784 461831. We will endeavour to reply to your complaint within 24 hours and inform you of what action will be taken.
We have endeavoured to represent as closely as possible the products we offer using current photographic technology. However, we cannot be held liable for errors.
Opening hours and ways to purchase
Office and Megastore opening hours:
Monday-Saturday 09.00 – 18.00
Sunday: 09.00 – 13.00
You can fax us on +44 (0)1784 461832 at any time. Please provide details of your order, your name (plus your signature) a daytime contact number so we may contact you to confirm your order.
By email: email@example.com Please provide details of your order, your name (plus your signature) a daytime contact number so we may contact you to confirm your order.
Or visit the Mega Store in person at: Davies Angling, 47-49 Church Street, STAINES, Middlesex TW18 4EN
Legal Terms and Notices
THIS WEB SITE IS PROVIDED BY DAVIES ANGLING LIMITED AND MAY BE USED EXCLUSIVELY FOR INFORMATIONAL PURPOSES. BY USING THIS SITE AND/OR DOWNLOADING MATERIALS, USER AGREES TO BE SUBJECT TO THE TERMS AND CONDITIONS HEREIN CONTAINED. THE USER DISAGREEING WITH THE HEREIN CONTAINED SHALL STOP USING THIS SITE AND DOWNLOADING ANY MATERIALS.
Subject to the terms and conditions herein set forth, Davies Angling Limited grants a non-exclusive, non-transferable, limited right to access and use this site. Subject to the following conditions, Davies Angling Limited grants user the right to view and download the information contained in this web-site, limited to a personal, private and non-commercial use. This authorisation is not a transfer of title or any right in the Materials downloaded. All copyright and/or other proprietary notices shall remain on the Materials downloaded.
THE MATERIALS ON THIS WEBSITE COULD INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS AND ARE SUBJECT TO CHANGE AT ANY TIME.
THE MATERIALS ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DAVIES ANGLING LIMITED AND ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES, EITHER EXPRESSED OR IMPLIED, AND CONDITIONS WITH RESPECT TO THE MATERIALS, THEIR RELIABILITY, QUALITY, PERFORMANCE, SUITABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. ANY RELIANCE ON THE MATERIALS SHALL BE EXCLUSIVELY AT USER'S RISK. DAVIES ANGLING LIMITED RESERVES THE RIGHT TO MAKE ANY CHANGE, CORRECTIONS, AND ALTERATIONS TO THE MATERIALS WITHOUT PRIOR NOTICE.
Links to Other Websites
As a convenience to you, this website may contain links to websites controlled by parties other than Davies Angling Limited. Davies Angling Limited is not responsible for and does not endorse the privacy practices or content of these third party websites. Davies Angling Limited disclaims any liability for losses resulting from any linked web-sites and any materials contained.
Limitation of Liability
IN NO EVENT WILL DAVIES ANGLING LIMITED AND ITS SUPPLIERS BE LIABLE FOR INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, WHETHER IN AN ACTION OF CONTRACT OR TORT, ARISING OUT OF THE USE OR INABILITY TO USE THE MATERIALS AVAILABLE ON THIS WEBSITE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN PARTICULAR, AND WITHOUT LIMITATION, DAVIES ANGLING LIMITED SHALL HAVE NO LIABILITY FOR ANY LOSS OF USE, DATA, INCLUDING THE COSTS OF RECOVERING SUCH DATA, OR PROFITS.
International Users and choice of law
This site is administrated by Davies Angling Limited from its offices based in London (United Kingdom). Davies Angling Limited makes no warranties and representations that the materials displayed in this web-site are compliant with the laws of user's territory. Any conflict arising out of these Terms and Conditions shall be settled by English Courts according to the laws of England.